AI-Powered Customer Support
Keeping your customer support running 24/7. Build intelligent chatbots that handle customer queries, reduce response times, and maintain consistent service quality while cutting operational costs.
From a team trusted by global leaders
AI that learns your business
ChatAgents trains on your website, documents, FAQs, and help centre, giving you an AI support agent that speaks with your organisation’s knowledge.
It understands your products, your policies, and your processes the same way your team does, which delivers more accurate answers and fewer escalations.
All-in-one 24/7 Chat Support
Customers get immediate help at any hour, even during weekends and peak hours.
The AI handles routine questions automatically, keeps wait-times low, and ensures no enquiry is left unanswered when your staff are unavailable.
Available on major platforms
Deploy your AI agent across all your online channels:
• Websites
• WhatsApp Business accounts
• Social media channels
Customers get help through the platforms they already prefer, which increases engagement and reduces drop-offs.
Supports over 50 languages
AI agents detect a customer's message and responds in their language.
No hiring multilingual staff. No outsourcing. No delays.
You offer global-quality support with the team you already have.
Frequently Asked Questions
How long does it take to build an AI chatbot?
Most users create and publish their first chatbot within minutes. Once you add your website or upload documents, Chatagents automatically processes the content and builds an AI agent that can answer questions immediately.
You can adjust the chatbot’s tone, behaviour, and skills at any time, without technical experience.
Do I need technical skills to use Chatagents?
No. Chatagents is built for non-technical teams.
The interface guides you through setup, data import, tone settings, and deployment.
Even advanced features such as Google Calendar scheduling, Google Sheets automation, or API requests can be configured without coding.
What happens when the chatbot cannot answer a question?
If the AI detects that the customer’s request requires human judgement or access to information outside its scope, it transfers the conversation to your support team.
Your staff receives the full chat context, so they continue the conversation without asking customers to repeat themselves.
Can the chatbot help with tasks beyond answering questions?
Yes. You can enable skills that allow the AI to perform tasks such as:
• Sending emails
• Scheduling Google Calendar events
• Updating Google Sheets
• Calling external APIs
These automations reduce manual workload and let your support team focus on higher-value cases.
How accurate are the chatbot’s responses?
Accuracy depends on the quality and clarity of the content you provide.
Because Chatagents uses your website and documents as its source of truth, answers remain consistent with your organisation’s information.
You can also refine, correct, and update responses at any time to maintain high answer quality.
How secure is Chatagents?
Your data is kept private, encrypted, and isolated.
Chatagents does not use your content or chat history to train AI models.
You can delete your data at any time, and every answer provided by the chatbot is fully traceable.
Can I choose which AI model my chatbot uses?
Yes. Chatagents allows you to select from multiple AI models depending on your goals — speed, accuracy, or creativity.
You can also adjust how strict, concise, or conversational the AI should be, shaping the chatbot’s behaviour to match your support standards.