How to add a chatbot on Squarespace
Create a no-code AI chatbot for free.
Chatbot widgets are easily implementable ways to make Squarespace websites more engaging and customer-friendly. It gives your audience quick access to information regarding your products, services, and brand identity. And an AI-powered one can even give you a 24/7 chat support assistant.
Adding a chatbot to your site is really as easy as placing a piece of code from your chatbot to your site's advanced settings.
What you’ll need
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An admin level account for the Squarespace website.
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Your chatbot’s embed code
Get your chatbot embed code
This step will vary depending on your chatbot. For ChatAgents, use the following steps:
- In your dashboard, go to Agent Channels > Website.
- Toggle Enable Embed.
- In the Embed Code section, click Copy.
Add the chatbot code to Squarespace
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In your Squarespace dashboard, go to Settings.
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Scroll down and click Advanced.
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Select Code Injection.
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Paste your chatbot embed code into the Footer section.
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Click Save.
And you're done! That's all there is to it. You can now go ahead and check the chatbot on your site.
Troubleshooting tips
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If your chatbot isn’t showing up, make sure your site is published and the code is saved in the Footer, not the Header.
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Try viewing your site in a private or incognito window to bypass any caching.
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If your chatbot appears but doesn’t respond, double-check that it’s active and published in your ChatAgents dashboard.
Having Trouble?
Let us know. Reach out at support@chatagents.io or browse through more help articles in the Help Centre.