Integrate Google Calendar to your chatbot

Turn your chatbot into a smart event scheduler with a Google Calendar integration. AI-powered chatbots like ChatAgents gives your users the ability to set calendar events directly through chatbot conversations.

In this guide, we'll cover how to use ChatAgent's Google Calendar skill.

 

What you can do with the Google Calendar x ChatAgents

With the Google Calendar skill, your users can:

• Book available time slots on your calendar.

• Create calendar events without needing a third-party app.

• Set schedules with your business without needing customer support.

This skill can be used on its own or as part of a larger skill set workflow.

 

Common use cases

Here are some ways ChatAgents users apply this skill:

• Schedule consultations and support sessions.

• Reserve rooms and facilities.

• Book product demos and sales calls.

• Schedule service bookings.

• Sign up for store events.

 

How to use the Google Calendar skill

 

Step 1: Go to the Skills tab

Go to Agent Settings, then Skills tab.

 

Step 2: Add a Skill Set

Click Add Skill Set, then select Build your own skill set.

 

Step 3: Name the skill set

Give your skill set a clear name that helps you identify it later.

 

Step 4: Add the Google Calendar skill

Click + Add Skill

Choose Google Calendar

Then select the Schedule Event action.

 

Step 5: Fill in the required fields

 

General

• Skill Name – Internal name that only appears to you

• When to Trigger – Describe when the skill should run
  Example: “Trigger this when the user wants to schedule a meeting with our sales team.”

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Data Collection from Chat

Add the parameters you want the chatbot to collect (e.g., name, email, preferred date and time). The chatbot will prompt the user for any missing details during the conversation.

 

Connect Google Calendar

Click Connect New Google Account and sign in. This allows ChatAgents to view your calendars for booking purposes.

 

Configure Google Calendar

1. Select Calendars – Choose the calendar(s) to check for booking availability.

2. Max Schedule Day – Set how far in advance users can book.

3. Minimum Time Before Booking – Set the shortest lead time before a booking can happen.

4. Duration – Define how long each event should last.

5. Available Hours – Define which days and times are open for booking.

6. Timezone – Set the timezone that applies to your availability window.

7. Schedule On – Select the calendar where confirmed bookings will be created.

 

Step 6: Save the Skill Set

Click Save Skill Set to activate the integration.

 

Use Google Calendar inside a workflow

The Google Calendar skill can be combined with other skills to create more complex workflows.

 

Example 1: Book a consultation and confirm via email

• Collect the user’s name, email, and preferred time

• Schedule the event in Google Calendar

• Use the Email skill to send a confirmation message to the user

 

Example 2: Venue booking + data logging

• Ask the user for event details

• Book the slot in your shared calendar

• Log the request in a Google Sheet for internal tracking

 

Example 3: Schedule onboarding sessions

• Let users pick a time to attend an onboarding call

• Create the event in your team’s calendar

• Use a follow-up skill to send them a preparation checklist

 

Test your setup

Once you’ve configured the Google Calendar skill, test it in Playground to make sure everything works as expected.

 

To test the skill:

1. Open Playground,

2. Start a conversation and say something that matches your When to Trigger condition,

3. Provide the necessary details when the AI asks,

4. Check your Google Calendar to confirm that the event was created with the right time, duration, and details,

If the event doesn't appear, double-check the following:

• Are all required parameters being collected correctly?

• Is your Google account still connected?

• Did you set the available hours and timezone properly?

• Are you trying to book outside the allowed schedule window?

 

Still stuck?

If your bookings aren't showing up or something in the calendar setup isn’t working, we’re here to help. Email us at support@chatagents.io or browse more articles in our Help Center.